UL Three Step Lighting Wall Lamp Pull-Chain Switch

Win-Kare Technology Co.,Ltd is an expert company producing,and selling electrical and electronic products.Our company was set up in Hong Kong in August 2000.In order to expand business in mainland,a branchcompany was set up in Shenzhen in 2007.Our main products include full range of switches, dimmers,LED drivers, power supplies and IEC connectors,All our products are tested and certified according to IEC/EN standards,and have test report and from international certification body.

Q1. Can I have a sample order for dimmer?
UN: Oui, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. Qu'en est-il du délai de livraison?
UN:Sample needs 3-5 jours, mass production time needs 4-5 weeks for order quantity more than

Q3. Do you have any MOQ limit for dimmer order?
UN: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?
UN: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led dimmer?
UN: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6. Is it OK to print my logo on dimmer product?
UN: Oui. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?
UN: Oui, we offer 2-5 years warranty to our products.

Q8: How to deal with the faulty?
UN: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.